The use of the online store piraeusgold.gr by Papadeas Apostolos implies the acceptance of the following terms. If you do not agree with the terms please avoid using it.

Business Identity: PAPADEAS APOSTOLOS - Address: 15 Dimitriou Gounari, Piraeus, 18531.

Customer service: Customer service is available to answer your questions via email. If you prefer telephone communication please call: 210 4126261, 6972547490. Prices are in euros including VAT. 24% and can be changed at any time. If the prices have been adjusted and you have ordered a product, you will receive it at the price that was valid at the time of placing the order. If a product does not state a price or is zero it may have come from an incorrect entry so it is not valid. In this case please contact the company at: 210 4126261, 6972547490.

Στοιχεία Επικοινωνίας

Papadeas Apostolos

Address: 15 Dimitriou Gounari (inside the portico), Piraeus, Greece

email: sales@piraeusgold.gr / info@piraeusgold.gr

Phone: (+30) 210 4126261 / 697 2547490

Product availability

The products where they appear on our website may not always be available. In case the product selected by the customer is not available, he will be informed about the estimated availability date and the estimated delivery date on the same or the next day from the day he placed the order. In the event of any delay we will make every effort to keep you informed. We reserve the right to cancel any order from any customer and refund any money paid in case a product is not available. The company PAPADEAS APOSTOLOS is committed to the truth, accuracy and completeness of the information provided in the online store, regarding the products or services available through the online store. The COMPANY reserves and is not liable for any technical or typographical errors, which were made by mistake, inadvertence or due to force majeure and which it agrees to correct if they become aware of it.

Product images and website content

The colors of the product images as displayed on our website may have been affected by the technology you use to access our page and the display settings you have set on your computer and we have no access to. The company does its best for a decent and faithful display of colors. The company is responsible daily for the correct and accurate publication of all information regarding the products it promotes and promotes from piraeusgold.gr.
However, our company is not responsible for any errors in the operation of the online store, in the listed and displayed information (such as the listed price, availability, photo, type, etc.) that may be indicatively due to technological failures and errors , typographical and / or "human" errors and / or incorrect information from suppliers, even through its negligence. Please, in case you find any error before and / or after the completion of your order, send us a relevant e-mail to sales@piraeusgold.gr and / or contact us at 210 4126261, 6972547490. In In any case, if you find an error, we ask you not to send an order request before notifying our company to clarify this issue. Our company has the exclusive right to change the price of any product, at any time, without justification and without prior notice.

Product ordering and consumer protection

Placing an order through the e-shop is a conclusion of a distance selling contract regulated by the legal framework of Law 2251/1994, as amended. You have the possibility of concluding a valid order through the e-shop, if you are legally competent in compliance with the articles of the Greek Civil Code (unless you have reached the age of eighteen and you are not in legal aid regarding the conclusion of a sales contract). Orders can also be placed by representatives of legal entities, while the company reserves the right to claim from the supervisor or guardian any orders that will be made by legally incompetent persons. The customer has the right to unjustified withdrawal within 14 days

Procedure for placing an order through an e-shop

Filling in a special form with the necessary data for the conclusion of the sales contract. The unconditional acceptance of the terms of the sales contract and the terms of use, with the electronic option "ACCEPTANCE" given to the interested party by the website. For the convenience and service of all those who wish to buy from our online store, it has specific payment methods and are listed in detail below.

Ενημέρωση εξέλιξης παραγγελίας

The consumer is informed by the company through the website before completing his order about the identity and address of the supplier, the essential characteristics of the product, the price, the quantity, the shipping costs, the method of payment, delivery, the validity period. and the price of the possible offer. By sending the order form, the consumer receives a text message (sms) on the mobile phone that he has stated in the shopping cart and online (e-mail) a copy of the order, which he can save. The prices listed in the relevant catalogs under each product are specified with or without VAT, while https://piraeusgold.gr reserves the right to adjust prices without having to inform the consumer public. If you have not received an sms you may have mistyped your phone, in this case please contact us so that we can correct it. If you have not received the email, please see if it has gone to "Junk" or "Junk" or your email may be wrong.

Τρόποι πληρωμής

  • By charging your debit or credit card. Our store cooperates with Alpha Bank and your personal data is highly encrypted and absolutely safe not on our server but on the aforementioned bank. You can use cards from any bank in Greece or abroad. Your credit card is charged on the day the products are shipped. Our store has taken all the necessary measures for the security of your transactions through your credit card and all credit card holders are subject to a validity check. It is important to mention a contact phone number and a valid e-mail address.

It is possible to pay via credit, debit and prepaid cards of Visa, Mastercard, Maestro, American Express, Diners through the secure environment of Alpha Bank

 

  • By deposit or transfer via Web Baking. Once you place your order, call 210 4126261 or 6972547490 to confirm availability BEFORE making the deposit. You can deposit the amount of your order in our following bank account and send us by fax or e-mail the deposit receipt that automatically comes out of your bank as soon as the transfer is completed. Screenshot before payment can not be considered a valid receipt of payment and will not be accepted. The reason should state your name and your order number.

You can deposit the total amount of your order at any Piraeus Bank branch or via e-banking, including shipping costs. This method of payment avoids the payment of cash on delivery costs

Deposit details
Δικαιούχος: Παπαδέας Απόστολος / Τράπεζα Πειραιώς
IBAN: GR6401721020005102051824470

 

  • Cash on delivery at the store or at the courier employee. The payment amount is paid either by cash on delivery at our physical store or at the courier employee at the time of parcel delivery. (extra charge 3 €)

Τρόποι αποστολής – Έξοδα μεταφοράς

For shipments within Greece, shipping costs are borne by the customer. The courier companies we work with are ELTA. In the rare case that the area where you live is not served by the ELTA network, piraeusgold.gr will send you your order in an alternative way without any additional charge in addition to the above. ATTENTION !: In remote or inaccessible areas we will contact you so that: If you wish the parcel to be sent to your address, we will inform you of any additional delivery time. However, we emphasize that as a company we do NOT charge extra costs for inaccessible areas. All orders are shipped from our store at noon, daily, Monday through Saturday. Orders within Attica, but also in large urban centers are sent by ELTA and are delivered in 4-5 working days. In any other case, there will be communication and immediate information from piraeusgold.gr to the customer. Orders in the rest of Greece are sent by ELTA and are delivered in 6-10 working days. Delivery time is not specific and takes place between 10:00 and 19:00. If you want a specific delivery time, you will be charged with the additional costs set by the transport. Also note that deliveries do not take place on weekends and public holidays. If you wish delivery within the weekend, you will be charged with the additional cost determined by the respective transport.

Product Changes / Returns

Έχετε κάθε δικαίωμα να αλλάξετε ή να επιστρέψετε το προϊόν που έχετε παραγγείλει εάν το παραλάβατε ελλαττωματικό εντός τριών ημερών από την ημερομηνία παραλαβής,με χρέωση μόνο των μεταφορικών. Για να αποφύγετε την πιθανότητα λάθους παραγγελίας σας προτείνουμε να βεβαιωθείτε για το σχέδιο ή να μας καλέσετε στο 210 4126261 –  6972547490.

In case the product proves to be defective due to construction, then the consumer can request repair of the product or replacement of the product or reduction of the price or cancellation of the contract and full refund of the amount paid. If the product does not prove to be defective then it is simply returned to the consumer. Also, in case the customer sends a defective product to the store, then he pays the shipping costs himself.

If the product proves to be defective, then the shipping costs must be reimbursed by the store to the customer.

In order to have the right to change a product, the following conditions must be observed in full: -You inform us immediately by phone. The product you wish to return must be in exactly the same condition as the one we delivered to you without signs of wear or use. -The product must have all the labels and accompanying cards of the manufacturer that he had with the purchase of the product, as well as the packaging that accompanies it and its receipt. If the product does not meet the above conditions, we reserve the right not to accept your return - change request. Please do not send the product you want to change without contacting us beforehand, because it is a double shipment and you will be charged double shipping. It is very important that you contact us before making any move. - In detail, the change process is as follows: Contact us to commit the product you want us to send you. You send us with a recipient charge with ELTA, the product you want to change, as you received it and with the proof inside. As soon as the package arrives from us, since it is in the condition that it was originally sent to you, the product we have pledged to you will be sent to you. When the courier brings it to you, you pay the shipping or the difference, if any, in the form of cash on delivery. If you wish to cover the dispute in another way and / or the shipping, it should be done after consultation with us and not arbitrarily. In case the product we delivered to you is defective or incorrect in addition to the right of change you can ask us for your money back. Only in these two cases do we bear the entire shipping costs.

The customer does not have the right to test the products before signing that he received the parcel, instead he must receive the package and have the test done later.

For the product return process you must follow the following steps: -You inform us by phone immediately in case you wish to return. The communication with us should not exceed 3 working days from the date of delivery and the shipment of the product by you must be done immediately. In your package you put a paper with an Iban, from which bank it is and which beneficiary it seems . The refund is made to the bank account that you will give us within a week. You will be refunded the price of the product (s) minus the return shipping.

Transaction security

Όλες οι πληρωμές που πραγματοποιούνται με χρήση κάρτας διεκπεραιώνονται μέσω της πλατφόρμας ηλεκτρονικών πληρωμών “Nexi e-Commerce” της Nexi Payments Greece S.A. και χρησιμοποιεί κρυπτογράφηση TLS 1.2 με πρωτόκολλο κρυπτογράφησης 128-bit (Secure Sockets Layer – SSL). Η κρυπτογράφηση είναι ένας τρόπος κωδικοποίησης της πληροφορίας μέχρι αυτή να φτάσει στον ορισμένο αποδέκτη της, ο οποίος θα μπορέσει να την αποκωδικοποιήσει με χρήση του κατάλληλου κλειδιού.

Προσωπικά Δεδομένα – GDPR

The company PAPADEAS APOSTOLOS -, respects the personal data of its visitors and registered users and has ensured that their privacy and personal data are protected when you use our services through our online store piraeusgold.gr. Therefore, our online store piraeusgold.gr uses your personal data in accordance with the European regulation GDPR giving users the right to download, edit or delete them from the online store piraeusgold.gr.

 

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